ABOUT MBR

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Eliana Munguambe
Managing Director

As a Microfinance Bank we provide banking services to rural communities, unemployed or low-income individuals or groups who otherwise would have no other access to financial services. Our services allows people to take on reasonable small business loans safely, and in a manner that is consistent with ethical lending practices. These loans help give people who may not have the credit or the access to traditional financing the opportunity to earn a higher income and provide jobs to their local communities

Mission

Customer preference for being a simple and safe entity, efficient in providing low cost credit, providing high quality services with secrecy, zeal and professionalism.

Vision

To become the best operator of Microcredit through the trust of our customers, workers, shareholders and society.

Values

Leadership: the institution will be present in the market, leading teams with focus on customers and results.

Dynamism and Anticipation: Initiative and agility to discover and explore business opportunities before competitors; and flexibility to market changes.

Strength: prudence in credit risk management, it is the strength that offers guarantees of growth capacity and value generation for the shareholder in the long run.

Innovation: the constant demand for products, services and processes that meet the needs of customers and allow the entity to obtain increased profitability higher than that of its competitors.

Customer orientation: continuous improvement in attracting your customers workers, in order to offer services that bring satisfaction to our customers; establishing a bond with customers, through a wide range of offering products and services, always with the best quality.

Professional ethics: MBR MICROCREDIT professionals, are based on strict compliance with the Laws, Codes of Conduct and internal rules, ensuring maximum honesty and transparency.